These Terms and Conditions (“Agreement”) govern your use of the Xynn.xyz website, associated apps and plugins. Please read these terms carefully before using our services. By using our website, you agree to be bound by these Terms and Conditions.
1. Customer Access and Usage:
– After payment, customer access to the file is dependent on the creator maintaining the appropriate access privileges on the file. We will make reasonable efforts to provide access to the file for a period of 30 days from the time of purchase, but we cannot guarantee continuous access or up to 30 days .
– Customers are advised to make purchases from trusted file creators and download the file promptly if download access is provided. We recommend taking necessary measures to ensure the file is securely stored after download.
2. Creator Responsibilities and File Access:
– For file creators, we will make reasonable efforts to restrict access to paid customers only. However, we cannot guarantee that unauthorized individuals won’t find ways to access or share files in violation of the terms.
– We are not responsible for any piracy or unauthorized sharing of files by customers or any resulting consequences. Creators are advised to take appropriate measures to protect their content and intellectual property rights and avoid sharing sensitive information on the website.
3. Charges and Payments:
– We take a commission on sale proceeds of files / folders that you share. Unless otherwise communicated to individual creators, the commission is at 14.99%, which includes payment gateway charges and all service charges.
– We may negotiate other commission rates and charges with individual creators. In such cases, custom charges will be communicated to individual creators.
– We will make reasonable attempts to make payments, after deducting the commission and charges, for a month to be made to the creator by calendar day 10 of the next month.
– Sales and commissions are calculated on the Indian National Rupee (INR) currency.
– For sales in United States Dollars (USD), there are additional conversion and processing charges levied by international banks and payment gateways. To keep your paid amount as stable as possible in INR, we will dynamically change the currency conversion rates to offset these additional charges. We will make reasonable efforts to keep your paid amount in INR stable, but, we cannot guarantee that USD sales will always translate to your equivalent INR amount. The amount in INR may vary depending on various factors like global currency conversion rates, Xynn.xyz’s currency conversion rates, changes in charges by banks and payment gateways involved.
– We reserve the right to recalculate charges, deductions and penalties for handling cases of customer refund, customer escalations, violation of usage policies and so on.
– We reserve the right to change the commissions charged, mode of payment, frequency of payment, amount paid, or any refunds made. Any changes will be communicated in advance.
– Any modifications to the payment terms will be communicated. Continued usage of our services after receiving the notification will be considered acceptance of the modified terms.
4. Returns and Refunds for purchased and cancelled items
– Given the digital nature of the items, customers are not required to return items. However, purchases are non-refundable and non-cancellable by default, unless explicitly specified otherwise.
– We reserve the right to refund purchased items based on our discretion and on a case by case basis. This also includes items which may be marked refundable on the website. Refunds may be partial based on our discretion. Refunds may result in loss of access to the digital products involved in the order.
– We may revoke access to the items for which we have decided to process refunds.
5. Shipping Policy
– Given the digital nature of the items, access is provided immediately after successful purchase. Customer access to the file is dependent on the creator maintaining the appropriate access privileges on the file. We will make reasonable efforts to provide access to the file for a period of 30 days from the time of purchase, but we cannot guarantee continuous access or up to 30 days.
– Customers are advised to make purchases from trusted file creators and download the file promptly if download access is provided. We recommend taking necessary measures to ensure the file is securely stored after download.
6. Affiliate Program
The affiliate program gives an incentive to users to refer other customers. Refunded orders are not counted as part of affiliate orders. We reserve the right to make changes to the affiliate program at any time, including, but not limited to changes in payout amount, discount, removing and / or adding users to the program.
7. User and Content Suspension:
– We reserve the right to ban or suspend any user or content that violates our policies, terms, or applicable laws.
– We will make reasonable efforts to delete or hide content that is pornographic, hurts sentiments of a community, or is deemed unfit by us. But, we cannot guarantee deletion or hiding of such content. Users are advised to use their discretion while browsing or purchasing files or other content.
– Any violation of the Terms and Conditions may result in immediate termination of access to our services and potential legal consequences.
8. Intellectual Property:
– All intellectual property rights associated with the website, including the design, logos, and content, are owned by us or our licensors. You agree not to reproduce, modify, distribute, or use our intellectual property without prior written consent.
9. Disclaimer of Warranties:
– We provide our services on an “as is” and “as available” basis. We do not make any warranties, express or implied, regarding the availability, accuracy, reliability, or suitability of the services for your specific needs.
– We do not warrant that the website will be error-free, secure, or uninterrupted, or that any defects will be corrected.
10. Limitation of Liability:
– In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption arising out of or in connection with your use of our services.
11. Privacy:
– Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
12. Governing Law and Jurisdiction:
– This Agreement shall be governed by and construed in accordance with the laws of Bengaluru, India. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.
13. Changes to the Terms and Conditions:
– We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review the terms periodically for any changes.
14. Entire Agreement:
– These Terms and Conditions constitute the entire agreement between you and us regarding the use of our website and supersede any prior agreements or understandings.
If you have any questions or concerns regarding these Terms and Conditions, please contact us using the provided contact information in the “Contact Us” page.